Leveranse

Christmas artiklene er plukket opp på samme virkedag etter DPD og DHL når bestilt før 11.00 timer. Leveranser er på arbeidsdager fra mandag til fredag ​​09:00 til 17:00. Enda bedre er å fylle ut en alternativ adresse (familie, naboer, arbeid). For forsendelser utenfor Europa og til øyene kan du kontakte oss.

Pakkene leveres med DPD.
Paller med DHL eller andre bærere.

Ved avslag på bestilling, eller du ikk er hjemme for andre gang, bliver kostnadene belastes.

Order for Norway
As a Norwegian customer you can order as normal. You pay with 21% VAT because this is for duties / customs.

How do I pay for my order?
We currently provide advance payment or credit card payment. Orders with credit card payments will be sent immediately, all other orders will be sent out after receipt of payment. The Bank transfers usually takes 2-5 business days.

PID:
Vennligst send oss din PID nummeret og telefonnummer slik at vi kan sende vårt din bestilling.
PID (Personal Identification Number) er ditt personnummer som starter med din fødselsdato etterfulgt av fem tall.

Så for eksempel: 10051976 .....    (Fødselsdato i eksempel = 10 mai 1976)
PID:                     10051976   +   11111

The 5 number you only know as client! If we do not have the complete number we can not send out the goods. You can find the PID number on your passport, ID or drivers license.

 
PID:
Please always fill out your PID (personal identification number) and telephone number with the order, otherwise we can't send your order.
This is your social security number which starts with your date of birth followed by 5 numbers.

So for example:  

Birth date: 10051976 .....    (Birth date example = 10 may 1976)
PID:           10051976  +   11111
The 5 number you only know as client! If we do not have the complete number we can not send out the goods. You can find the PID number on your passport, ID or drivers license.

Transfer money

Name Bank:                     Rabobank Stadskanaal

IBAN Nr.:                          NL 03 RABO 0382651421

Bic / Swift Code:               RABONL2Uxxx

Name Account holder:       Royal Christmas / Veldpape

1. Send your order through e-mail, with your personal data to:     info@artificialchristmastree.co.uk
2. Please state your name and city with the transfer.
3. After receipt of payment the order will be send out immediately.

How long does delivery take?
Delivery is usually with DPD - parcel service and takes 3-5 working days.
Note that the articles must also pass the customs and the delivery may be possibly be delayed..

How much is shipping?
They currently amount to flat rate of € 65,- pro order, regardless of the quantity ordered. The shipping costs include customs clearance. Customs fees, such as import duty and sales tax are payable by the receiver to the shipping company. All parcels sent from abroad to Norway have to clear Norwegian customs.   

DPD - Track and Trace

 

Locate your package by entering your Packetnumber or Customer Reference Code.
After ordering, it may take a while for this function to work.

Packetnumber:	(14 Digits)

Customer Ref. Code:

Order Transport Costs

Click here to order transport costs